incident.io MCP Connector

The incident.io MCP connector lets Chat browse incidents, alerts, and on-call information. This provides valuable context during investigations by letting Chat see related incidents and runbooks.

About the incident.io MCP connector

The incident.io MCP connector gives Chat read-only access to your incident.io account. With this connector, Chat can:

• Browse incidents and their timelines
• View alerts and on-call schedules
• Access runbooks and playbooks
• Review incident history and details

Prerequisites

Before connecting incident.io via MCP, make sure you have:

• A Sazabi account with admin permissions.
• An incident.io account with API access.

Connecting incident.io

Available tools

Once connected, the incident.io MCP connector provides read-only tools to Chat for:

• Browsing incidents and timelines
• Viewing alerts and on-call schedules
• Accessing runbooks
• Reviewing incident history

Usage examples

With the incident.io MCP connector, you can ask Sazabi to:

Show me recent incidents
What does the runbook say about database failover?
Who is on call for the backend team?
Find incidents related to the payment service

Troubleshooting

Connection failed

If the OAuth flow fails:

1. Verify you have API access enabled in incident.io.
2. Check that your incident.io plan supports API integrations.
3. Try disconnecting and reconnecting.

Cannot access incidents

If incident access fails:

1. Verify the incident.io connector is still connected.
2. Check that you have permission to view incidents.
3. Try disconnecting and reconnecting to refresh access.

Next steps